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Customer Experience Specialist (...

LYCHEE EGYPT
Maadi, Cairo

Customer Experience Specialist ( Call Center )| Egypt & KSA

Maadi, CairoPosted 15 days ago
44Applicants for1 open position
  • 43Viewed
  • 16In Consideration
  • 26Not Selected

Job Details

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Job Description

Who are we?

Lychee is Egypt's homegrown and leading healthy F&B brand, operating since 2012. Today, we have a 5000sqm factory, including a Greek yogurt production line, central kitchen and bakery, supplying our 30+ branches across premium locations. Our mission is simple, making healthier food choices accessible & sustainable for people's everyday lifestyle.

Lychee's offering has evolved across our four ever growing sales channels; branches, online, HORECA & modern trade, boasting our diverse product portfolio. From salads, wraps, warm bowls & natural juices to homemade granola, protein bars and of course our authentic Greek yogurt.

What will you be doing?

  • Receive and process customer orders
  • Provide customers with order status updates
  • Resolve Customer inquiries are met
  • Ensure customer satisfaction

Job Requirements

What are we looking for?

  • Bachelor's degree at any filed
  • Experience at least 6 months as Call center
  • Graduates / GAP Year
  • Very good English

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