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Job Description
Raya Customer Experience is hiring a "Human Resources Payroll Specialist"
What you will do ?
- Communicates regularly with the bank with regards to processing transactions as well as resolving any related issues.
- Ensures the implementation of any payroll-related changes.
- Handles employees’ salary inquiries.
- Resolves payroll-related escalations, and employees’ inquiries.
- Uses the different systems to perform and execute payroll tasks.
- Ensures the compilation of payroll-related data from other departments and employees’ direct managers.
- Maintains, prepares, and processes payroll changes.
- Compiles payroll-related data from the concerned departments, such as bonuses and deductions, EAT%, Penalties)
- Migrates payroll-related data to the system
- Prepares the monthly changes sheet, and monthly changes file & generates payroll-related reports
- Uploads the salary transfer reports on the online banking system prepare bank transfers and follow up till the authorizations are done.
- Follows up with the banks till the salaries are transferred to the employees’ accounts Audits on the Personnel tracking sheets: Contracts and Social Insurance
- Review the monthly payroll analysis for Finance Department (HC report, Finance, and Sum Sheet)
- Confirm the Job Offers sent from the different departments VS. P&L.
Job Requirements
What you will need?
- Interpersonal Skills: Ownership - Functional Skills - Ideas presentation and Taking initiative - Continuous Learning - Customer Centricity
- Technical Skills: Financial and Numerical skills – MS Office – Solid knowledge of the Egyptian Labor Law – Very Good understanding of HR functions (Compensation and Benefits and Personnel)
- Professional Experience: 3 up to 5 years in a relevant role
- Solid understanding of the BPO industry
- English: Excellent up to Fluent (Speaking & Writing)
What's unique about Raya ?
- Are you an eager learner? Raya believes in its employees, so we aim to continuously provide learning & development plans for all of our employees to ensure their personal and career development.
- Are you looking for career progression? Raya is an entity where you can grow whether horizontally or vertically as we offer internal transfer opportunities.
- Are you looking for a rewarding environment? Raya's top achievers are awarded annually with an international 5 days trip.