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Job Description
- A travel agency general manager plans, organizes, directs and controls the operations of travel-related organizations.
- Co-ordinate and direct the activities of staff, overseeing not only the day-to-day tasks, but the hiring, training and evaluating of staff members as well.
- Research new products and destinations, often by traveling to them and experiencing first hand the services available.
Job Requirements
- Strong written and verbal communication skills
- Proven sales and marketing abilities
- Use operations management skills, such as establishing work plans and objectives
- Use financial management skills, such as overseeing budget
- Use sales and marketing skills, such as determining potential markets
- Co-ordinate merchandising functions through retail buyers
- Organizational and planning skills
- Customer service skills
- Human resource management skills
- Research skills
- Travel and management experience
- Strong leadership and team-building skills
- Time and risk management skills an asset
- Several years of related retail sales experience with increasing levels of responsibility is required
- Diploma or degree in tourism, business or management may be necessary