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Job Description
- Oversee day-to-day operations & staff management
- Developing standards, coaching, and team coordination
- Design strategy and set goals for growth
- Maintain budgets and optimize expenses
- Set policies and processes
- Ensure employees work productively and develop professionally
- Oversee recruitment and training of new employees
- Evaluate and improve operations and financial performance
- Direct the employee assessment process
- Process improvement
- Decision making & analytical ability & Problem-solving aptitude & leadership skills
- Quality management
- Prepare regular reports for upper management
- Provide solutions to issues (e.g. profit decline, employee conflicts, loss of business to competitors)
Job Requirements
- Proven experience as a General Manager or similar executive role
- Knowledge of business process and functions (sales , marketing , finance, HR, procurement, operations etc.)
- Excellent communication skills
- BSc/BA in IT , Sales , business , finance or relevant field
- Software industry background is a bonus
