Job Details
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Job Description
- Assess training needs and certification requirements for File Bound Partners and customers.
- Create Training Videos on DWF applications
- Provide partner and end-user training online materials.
- Prepare and conduct new product training for internal staff.
- Create instructor materials (curriculum, course agendas and training aids).
- Review product documentation and demonstration material.
- Create and manage web-based training courses via an eLearning platform.
Job Requirements
Requirements:
- Professional demeanor
- Communicate clearly and concisely both verbally and in writing.
- Ability to speak clearly and comfortably in front of people.
- Ability to work independently and cooperatively as a team.
- 2+ years of experience delivering software training/demonstrations.
- Excellent organizational and analytical skills.
- Good problem-solving and time management skills.
- Excellent flexibility and change management skills.
- Quick thinker, creative problem solver.
- Ability to work independently and on a team.
Desired Skills:
- Familiarity with Microsoft SQL Server
- Familiarity with Microsoft Internet Information Services
- Expert knowledge of Microsoft PowerPoint and Office Suite
- Graphic editing experience.
- Video/Audio Editing experience.
- Experience in the Document Management/Work Management field.
- Experience with the North Pass Learning Management System platform
