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Customer Care Agent -Mansoura

El Nahar for Medical Solutions
Mansoura, Dakahlia
Posted 1 year ago
108Applicants for1 open position
  • 10Viewed
  • 25In Consideration
  • 0Not Selected
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Job Details

Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:

Skills And Tools:

Job Description

  • Receiving and Handling customers.
  • Procedure testing the hearing for the patients\customers.
  • Filling in application form for the customers.
  • Informing recommendations/orientation about hearing aids.
  • Dealing with/help to resolve any customer complaints in a welcomed and decent way \ attitude.
  • Selling the company's products and giving detailed information about them.
  • working on system/database
  • Dealing and communicate with technical department about customer's maintained devices.
  • Preparing weekly, monthly and annually reports for the selling process.
  • Follow up with customers and having feedback about the company's service regularly.
  • Working on putting and achieving the company's selling target and achievements.
  • Meeting Customer Care department’s objectives and KPIs.

Job Requirements

  • High Graduate
  • Maximum age 29
  • Experience from  0:1 years
  • Good communication and problem handling skills
  • Excellent customer focus skills

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