customer service & import operat...
OPL -
Bab Sharq, AlexandriaJob Details
Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:
Skills And Tools:
Job Description
- Identify individual and team skills gaps
- Ensure new hires take on basic import operation training courses, including communication and troubleshooting skills
- Liaise with managers and encourage on-the-job coaching (e.g. how to handle difficult client cases)
Job Requirements
- Work experience as a Customer Service and import operation and aviation hospitality Trainer or similar role
- Experience in customer service or import operation positions is a plus
- Proficiency in English is required (reading, writing and speaking)
- Knowledge of Learning Management Software (LMS)
- Familiarity with interactive learning activities
- Excellent communication and presentation skills
- BSc degree in Education, or relevant field
- Additional certification in training is a plus