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Job Description
- Prepare and complete the air and / or sea freight quotes worldwide for all types and modes of shipping containers and / or parts or air freight and updated them monthly.
- Monitor shipments and Booking imports/exports
- Reply to all customer requests and sales quotations [freight, trucking, customs clearance - etc.]
- Determine method of shipment and prepare bills of lading, invoices, and other shipping documents Track, trace shipments and update the status with complete notes. via company system
- Follow up with the client and shipping lines -Responsible for coordinating custom clearance and inland trucking shipments –
- Check import or export documentation to determine cargo contents
- Conducting market research update schedules, roots and new services provided bylines and merges between them
- Establishing and Maintaining Interpersonal Relationships –
- Developing constructive and cooperative working relationships with stockholders, and maintaining them over time
- Assist and support coordinators, supervisors and managers with various business needs -Keep a Soft & Hard record for each shipment.
- Follow up all opened operations Check About the arrival date for the shipment with shipping line and inform our customer by that.
- Update the status of the shipment on the system and keep the client and sales department updated.
- Send a weekly operation report to the responsible Manager.
- Follow up the agent's invoices and compare it with our agreed rates.
- Issue payment requests to the accounting department attached with related invoices.
- Receive shipment original documents
- Respond to shipping complaints, lost items, damages -Notify customers if shipments are delayed
- Inform management of ongoing performance issues
Job Requirements
- 2 to 5 years of Work experience in Operations & Logistics
- Hands-on experience with software ZohoBooks is highly preferable
- Advanced MS Excel skills including Vlookups and pivot tables
- Strong attention to detail and good analytical skills
- intermediate English language skills
