Job Details
Skills And Tools:
Job Description
Reporting Line: General Manager
JOB PURPOSE
-Ensure that requirements in terms of reception activities are fulfilled.
-Ensure that requirements in terms of Company Commercial, Sales & Logistics activities are fulfilled.
-Support the Management and Commercial teams in meeting both their local and regional objectives.
A. TASKS AND RESPONSIBILITIES
-The authorities and responsibilities shall be as stated in quality system procedures and shall include, but are not limited to the following:
1- Inbound transportation:
-Must be familiar with local laws and regulations related to logistics activities and transportation.
-Daily domestic orders arrangements with transport companies and follow up the orders till receiving the proof of delivery.
-Follow up drivers to receive proof of delivery.
-Oversee the inbound process and ensure correct material and quantity is received according to the issued purchase orders.
-Ensure all returned material is properly received and return process is started to get material back to stock.
-Communicate with the outsourced warehouse to ensure loading is done in an effective manner and onto the correct vehicles with correct products.
2- Outbound transportation
-Coordinate and follow up with importing agency to ensure all import shipments are cleared in a timely manner to eliminate delays
-Follow up all imported shipments with our outsourced importer.
3- Warehouse:
-Manage and follow up orders release and orders receiving with outsource Warehouse.
-Receive and releasing orders from our head office WH
-Asking for proof of delivery and follow up receiving it from the outsourced warehouse.
-Coordinate with sales team and product line managers, establish and maintain Maximum and Minimum stock levels in the warehouse.
-Perform routine inspections in the warehouse and report any non-conformities such as, housekeeping issues, unsafe material storage conditions, damaged material/packaging etc.
-Coordinate with the outsourced warehouse to regularly Identify expired products and arrange for the transfer of expired products to Quarantine Warehouse.
-Randomly check stock in between stock takes and highlight any variances.
-Coordinate with the outsourced warehouse to ensure dispatching; picking, packing, organizing pallets and loading is done safely and in an optimized manner.
-Arrange quarterly inventory stock take
4- Customer service:
-Close coordination with CSR to ensure customer special requirements are met.
-Liaise closely with sales team and customer service to ensure timely order processing, pick-up, and delivery to customers
-Communicate with customers regarding vehicles loaded and provide details regarding transport used so they can prepare the site.
-Follow up to receive the signed delivery notes from transporters once material is delivered.
back-up CSR
5- Documentation:
-Check export documents after loading to ensure it conforms to export countries’ regulations as well as local regulations.
-Maintain letters and correspondence.
-Update account information and complete accurate documentation
Job Requirements
- Bachelor's degree in Business Administration
- Minimum 7 years of experience
- Custom clearance experience
- Health and Safety knowledge
- suppliers’ management
- Understanding warehouse process & inventory cycle
- Being able to manage transporters
- Information technology, system user
- Understanding the custom clearance procedures
- Computer Skills
-Excellent (MS office) - Language
-English Language (Professional Level) - Other Skills
- -Customer service or client management
-Understanding numeric data
-Being proactive and flexible
-Information technology
-Meeting deadlines
-Communication
-Being courteous and professional
-Being confident, thorough, and collaborative
-Planning
-Project management
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