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Senior Corporate Account Executive (Medical Insurance)

Libano Suisse Takaful Egypt
Maadi, Cairo
Posted 1 year ago
147Applicants for1 open position
  • 12Viewed
  • 8In Consideration
  • 0Not Selected
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Job Details

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Job Description

Libano Suisse Takaful Egypt is a pioneer in the insurance service industry in, The Middle East and the Gulf region, it is also one of the top insurance companies in Lebanon and Egypt. We provide private and corporate customers with a comprehensive range of products and services that cover General, Life, and Health Insurance 

Roles & Responsibilities : 

  • Provide the client smooth onboarding process.
  • Manage customer relationships and remain in daily contact with clients to understand their needs and overcome any issues that may hinder the quality of service provided.
  • Provide professional continuous support through policy life time.
  • Monitoring the performance of the portfolio and the medical insurance products by constantly reviewing the experience of the corporate clients • Introduce and coordinate quarterly Service level review visits.
  • Respond to complaints and resolve issues aiming to customer contentment and satisfaction in timely manner.
  • Building long-lasting, mutually beneficial relationships with external contacts and internal departments to create a better customer experience, to assure all terms and conditions of the contractual agreement are well coordinated.
  • Maintaining and expanding a database of contact information.
  • Following up on the clients premiums, payments, renewals , negotiations and the collection cycle of policies till it’s done in timely manner
     

Job Requirements

  • Experience from 0 to 3 years in a relevant field.
  • Medical background is preferred
  • Ability to handle work pressure and meet tight deadlines.
  • High customer service orientation.
  • Good knowledge of using computer applications.
  • Excellent in English 

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