Administration Officer

As an Administration Officer, you will be responsible to provide a range of administrative, logistical and organizational support to the SVP / Commercial Department Head as well as the whole team. Manage and evaluate administrative requests from within the department and ensure all are within corporate guidelines, including but not limited to proposals, manpower movements (SRFs/ interviews/ SMAs), leaves/ duty travel requests, ticket rebate requests, agency-related queries/ proposals. To effectively support the preparation of reports and handles special projects related to the activities of the department.

Other key responsibilities are:

• Responsible to provide consistently reliable administrative support services to support Commercial Management in achieving the department's targets.
• Independently manage internal and external communications including handling all calls to SVP office in efficient and professional manner. To independently manage correspondence both with internal and external parties, based on guidelines, and outlines set by the SVP.
• To act as first point of contact for incoming queries from external and internal stakeholders. To record, filter, disseminate and communicate all incoming and outgoing matters to SVP taking follow-up action where appropriate.
• To act as the link between relevant Commercial department and other related QR departments as well as external stakeholders.
• To provide administrative support to the SVP including answering phones, distributing post, word processing, preparation of PowerPoint presentations, drafting of letters, electronic communications, minute taking, setting up and maintaining excel spreadsheets, data input into databases, management of databases, file management, diary management, photocopying, faxing, and any other related duties.
• Responsible for generating business documentation, including but not limited to report writing, presentation creation and spread sheet preparation and distribution.
• Responsible in ensuring that the structure, standards, processed and tools as defined by the company are in place and maintained.
• To assist in the maintenance and delivery of policies and procedures in the areas of human resources, health and safety.
• To make travel and hotel accommodation arrangements in line with agreed guidelines and procedures. Responsible for supporting the Line Manager and the department in delivering planned projects within a specified deadline, in terms of documentation, follow-ups, task coordination.
• Plan, organize and prioritize tasks in order to meet deadlines, as well as work with minimal supervision and attend meetings where required to record minutes, manage administration, assist with reports. To maintain the highest standard of professional conduct at all times with clients and colleagues.

Qualifications

About You

We are looking for a passionate and experienced professional to join the Loyalty team.

• Minimum qualification of diploma, bachelor’s degree or equivalent qualification is essential.
• 3+ years of administration experience in a fast-paced environment.
• Previous experience of supporting senior management level is essential.
• Proven skills of building professional relationships and networking.
• Proven skills in decision making and problem solving.
• Advanced level skills attention to detail, planning and time management.
• Highly computer literate in Microsoft Office (Word, Excel, Access, PowerPoint and Outlook).
• Advanced English language skills.
• Previously demonstrated results of being solution focused.

Application Guidelines

Employees must submit applications through internal vacancies portal (via GEMS) only.

Please see below for all eligibility and requirements for internal applications and please note that any applications not meeting the criteria will not be processed.

• All internal candidates can only have three active applications at any point in time.
• All internal candidates must have completed a minimum 10 months in their current role in order to apply for a new role
• All internal candidates with an active final warning letter will be automatically disqualified from the recruitment process
• If you are Cabin Crew or Deck Crew(Qatar Airways & Qatar Executive) candidate, you would require NOC to apply for this role.