Skills And Tools:
We are looking for an enthusiastic Telemarketer to generate sales either by cold calling or answering requests in a fast-paced environment. You will be responsible for influencing existing or potential customers to buy products or services.
A successful telemarketer must be friendly and persuasive. You must be able to understand the customer’s requirements in a short time and present solutions that meet their needs. The ideal candidate will also be patient and cool-tempered to deal with complaints.
Contact businesses or private individuals by telephone in order to solicit sales.
- Explain products or services and prices, and answer questions from customers.
- Obtain customer information such as name, address, etc, and enter orders into computers.
- Record names, addresses, purchases, and reactions of prospects contacted.
- Adjust sales scripts to better target the needs and interests of specific individuals.
- Ask pertinent questions to understand the customer’s requirements.
- Persuade the customer to buy by demonstrating how merchandise or services meet their needs
- Update potential customers database from company standard leads sources.
- Answer telephone calls from potential customers who have been solicited through advertisements.
- Telephone or write emails, messages to respond to correspondence from customers or to follow up initial sales contacts.
- Maintain records of contacts, accounts, and orders.
- Schedule appointments and site survey for sales engineers representatives to meet with prospective customers or for customers to attend sales presentations.
- Reply to customers online inquiry and transfer to company leads database.
- 3-7 years of experience
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