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Call Center Agents (Grads only) - Work from home

_VOIS Egypt
Cairo, Egypt
Posted 2 months ago
82Applicants for100 open positions
  • 62Viewed
  • 9In Consideration
  • 53Not Selected
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Job Details

Experience Needed:
Career Level:
Education Level:
Salary:
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Skills And Tools:

Job Description

Are you passionate about delivering exceptional customer service?

Vodafone is seeking enthusiastic individuals to join our team as Call Center Representatives. 


Responsibilities:
- Handle calls from customers regarding inquiries, complaints, billing, and technical issues.
- Provide accurate and efficient solutions to ensure customer satisfaction and retention.
- Maintain detailed and accurate records of customer interactions and transactions.
- Collaborate with other departments to escalate and resolve complex issues.
- Stay up to date with product knowledge and services to better assist customers.

 

Benefits:

• Attractive Salary, KPIs and Connectivity allowance.
• Fully paid training.
• Work from home opportunity.
• Social and Medical Insurance.
• Healthy work environment.

Job Requirements

  • Fluency in English is a MUST.
  • Egyptians only.
  • Graduates only.
  • Maximum age 45 years old.
  • Location: Cairo and Alex.
  • Flexibility to work in shifts.

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