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Job Description
- Relate with customers to understand what their specific needs are, so as to enable the company meet those needs
- Update and inform the production team and management about what clients expect, to enable the company meet up with its goal of providing top level customer satisfaction
- Strictly comply with the procedures and systems already outlined in standard operating manual of the company
- Provide required support for company’s operations as a very important team player
- Help identify prospective clients and link up with them on behalf of the company by developing and maintaining good relationship with them towards achieving the company’s business goals.
- Must to have Massive Customer Service experience
- Provide opportunity to Reward and Recognize High Performance.
Job Requirements
- Proven account management or other relevant experience.
- +3 years of sales experience with educational background desirable.
- Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level.
- Experience in delivering client-focused solutions based on customer needs.
- Proven ability to manage multiple projects at a time while paying strict attention to detail.
- Excellent listening, negotiation and presentation skills.
- Excellent verbal and written communications skills.
- Preferred to be MBA holder.
- Self-motivated and able to thrive in a results-driven environment.
- Natural relationship builder with integrity, reliability and maturity.
- Ability to prioritize among competing tasks.
- Critical thinking and problem solving skills.
- Understanding of website development, marketing, measurement and analytics, content management, digital marketing and internet technology.
- Excellent time and project management skills. You're always looking to improve inefficient processes.
- Expert at Microsoft Office and using different systems.
