Customer Service Agent - Part Time - Remotely

WINJI is a newly established e-commerce platform dedicated in beauty products, now hiring customer service agents. to resolve issues providing information and feedback, as well as collaborating on customer care.

• Answer telephone and emails respond to customer needs, and internal employee’s needs.
• Accurately manage and organize orders
• Build effective communication lines and relationship with your customers as to develop a good understanding of how to support their needs.
• Trouble shooting when any customer issues are communicated and work with account manager to decide upon a resolution to the problem and follow through.
• Build effective communication lines with supply chain, logistics and the sales team.