Job Details
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Job Description
- Manage day-to-day housekeeping and maintenance operations.
- Schedule, monitor and inspect the housekeeping and cleaning operations.
- Support the highest standards of cleanliness, safety & Infection Control programs.
- Train all new housekeeping staff.
- Check rooms and common areas, including stairways and lounge areas, for cleanliness.
- Establish and educate staff on cleanliness, tidiness and hygiene standards.
- Motivate team members and resolve any issues that occur on the job.
- Respond to customer complaints and special requests.
- Monitor and replenish cleaning products stock including floor cleaner, bleach and rubber gloves
- Negotiate deals and liaising with external stakeholders and service providers (housekeeping, cleaning, and maintenance companies, etc.…)
- Monitor quality of service providers (housekeeping, cleaning, and maintenance companies, etc.…)
- Tracking and reporting on operational performance.
Job Requirements
- A Bachelor degree is a must.
- A previous experience in hospitality and tourism is a must.
- A minimum of 3-6 years’ work experience in housekeeping or similar roles.
- Stamina to handle the physical demands of the job
- Flexibility to work various shifts, including evenings and weekends if needed.
- Excellent knowledge of MS Office.
- Excellent communication and negotiation skills.
- Good proficiency of English.
