Job Details
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Job Description
Main Job Duties:
- Support multiple locations remotely and on site.
- Take staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues.
- Prioritize and manage many open cases at one time.
- Establish a good working relationship with customers.
- Install and configure computer hardware, operating systems and applications.
- Monitor and maintain computer systems and networks.
- Troubleshoot system and network problems, diagnosing and solving hardware or software faults.
- Replace parts as required.
- Support the roll-out of new applications.
- Test and evaluate new technology.
Job Requirements
Communication Skills.
- Graduates only.
- Excellent command of English.
- Very good communication skills.
- Cairo or Giza Resident
- Customer Oriented Attitude.
- Good in English.
- University degree in Software/Computer Engineering, Computer Sciences, or related field
