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German Speaker - New MEGA Account - Customer Service Agent (Alexandria)

Sutherland
Alexandria, Egypt
Posted 3 years ago
35Applicants for100 open positions
  • 34Viewed
  • 31In Consideration
  • 3Not Selected
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Job Details

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Job Description

Are you looking to start an Exciting Career with an Innovative Team in a Multinational Organization?! Sutherland is launching a new MEGA account! Apply at Sutherland today!

  • The purpose of this position is to answer customer calls and E-mails.
  • Provide first-level troubleshooting (if a customer complaint) and/or provide information and guidance (if a general customer inquiry) in order to resolve customer issues/inquiries.

Job Requirements

  • Graduates and undergraduates can apply.
  • Financial/Accounting background is a plus.
  • Fluency in German is a must.
  • Good level of English.
  • Flexibility to work on rotational shifts basis (Maximum at 12:00 am).
  • 0-5 years of experience.
  • Gender: M/F.
  • Good communication, problem-solving & interpersonal skills

Offered Package & Working Conditions:

  • Very Attractive Packages.
  • Additional Benefits (Social Insurance – Private Medical Insurance Coverage – Transportation (Door to Door) for night shifts.
  • Professional training under the supervision of certified trainers.
  • 9 Working hours including 1-hour break.

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