Skills And Tools:
- Making market and competitors surveys.
- Prepare and analyze weekly visit reports and solve clients’ problems.
- Establishing new, and maintaining current relationships with customers.
- Receive, analyze, and answer all customers’ requests, questions, and clarifications regarding to the maintenance, after sales services and spare parts.
- Prepare, review, and follow up technical and commercial offers for spare parts, services contracts, products repairing, or technical and operational training.
- Manage and support after sales technicians - technically and administratively- to ensure the maintenance work is being done on time and as required.
- Conduct site visits to resolve all breakdowns and to ensure customer satisfaction.
- Dealing with emergencies and unplanned sales issues.
- Evaluate and analyze incoming warranty claims.
- Establish, promote, and maintain excellent rapport with all stakeholders.
- Carrying out on site testing, commissioning, and training works in an effective and professional manner.
- Recognize sales opportunities and link potential customers with the appropriate sales team.
- Prepare safety plans, risk assessments, site inspection reports, technical reports, and customer reports.
- Contact the quality control department to analyze the breakdowns cause roots to take the preventive actions accordingly.
- Follow up the repairing processes in the factories.
- Achieve and monitor of the annual after sales targets.
- Negotiating prices, terms, and conditions to complete the deal.
- Participate in exhibitions, conferences, and events.
- Follow filing and archiving system.
- Receive and record services orders after collecting the down payment.
- Support the financial department to accelerate delivery and collection processes.
- Bachelor degree in Electrical Engineering .
- 3-6 years of experience
- Excellent communication skills
- Problem solving skills
- Sales skills
- Sales Representative - Nasr City, Cairo4 days ago
- Sales Engineer - Dokki, Giza22 days ago
- Support lead - Cairo, Egypt10 days ago
- Sales RepresentativeConfidential Company - Dokki, Giza1 day ago
- Sales Specialist - Dokki, Giza1 day ago
- Senior Sale Executive - Educat... - Nasr City, Cairo18 days ago
- Business Development Engineer ...Confidential Company - New Cairo, Cairo30 days ago
- Telesales Representative - Nasr City, Cairo22 days ago
- Customer Service Officer - Maadi, Cairo21 days ago
- Sales Account Manager - Giza, Egypt11 days ago
- Senior Sales Engineer – Lighti...Confidential Company - Heliopolis, Cairo4 days ago
- BMS Sales EngineerConfidential Company - Maadi, Cairo2 days ago
- Senior Sales EngineerConfidential Company - Badr City, Cairo9 days ago