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IT Help Desk Specialist

Elhazek Construction - Sheraton, Cairo

IT Help Desk Specialist

Elhazek Construction - Sheraton, CairoPosted 10 days ago
142Applicants for2 open positions
  • 0Viewed
  • 0In Consideration
  • 0Not Selected

Job Details

Experience Needed:
Career Level:
Education Level:
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Skills And Tools:

Job Description

  • Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
  • Install, modify, and repair computer hardware and software.
  • Perform remote troubleshooting through diagnostic techniques and pertinent questions.
  • Resolve technical problems with Local Area Networks.
  • Install computer peripherals for users.
  • Follow up with customers to ensure the issue has been resolved, update the customer through the problem-solving process.
  • Support new employees receive their new computers, ready to use.
  • Count and follow up company computers and cooperate with HR and supply chain to control the stock.
  • Support sites and HQ according to the received requests.

Job Requirements

  • 5 to 8 years of experience.
  • Bachelor's degree in Information Technology-Government university is preferred.
  • English Language skills: Excellent / Very Good.
  • Microsoft Office full suit, coding, CCNA, HTML, JavaScript.

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