Collection Specialist

Mrsool -
Maadi, CairoPosted 3 years ago

86Applicants for1 open position

Job Details

Experience Needed:

Career Level:

Education Level:

Salary:

Job Categories:

Make outbound collection calls in a professional manner while keeping and improving customer relations.
Resolves client-billing problems and rescues accounts receivable delinquency, applying good customer service in a timely manner.
Monitor accounts on a daily basis.
Collect customer payments in accordance with payment due dates.
Identify issues attributing to account delinquency and discuss them with management.
Review and monitor assigned accounts and all applicable collection reports.
Provide timely follow-up on payment arrangements.
Maintain email correspondence to customers to encourage payment of delinquent accounts.
Investigate historical data for debts and bills
Take actions in order to encourage timely payments
Process payments and refunds
Update account status records
Prepare and present reports on collection activities and progress
Maintain all related tasks assigned by direct manager.

Minimum Qualifications	Bachelor’s Degree in accounting, finance, or any related discipline.
Required personal qualities	Excellent communication skills. Must have attention to detail with an eye for accuracy.
Required competences	Computer skills (Word, Excel, PowerPoint) preferred Very Good English.
Minimum Experience	Solid experience of collections and understanding of delivery & logistics business.