senior sales

Develop and maintain an effective relationship with customers.

• Ensure best sales practices to meet customer needs and expectations to capitalize on growth.

• Constantly create revenue generating channels from cross selling and upselling streams.

• Manage and improve customer retention and ensure full client potential is met.

• Prospect and qualify opportunities and maintain an active sales pipeline.

• Maintain the relationship with newly on boarded customers.

• Handle any escalations and make sure they are properly closed.

• Prepare proposal and quotations to customers.

• Update CRM system regularly and accurately with all sales activities.

• Ensure having valid customer contracts and ensure they are renewed on time.

• Generate sales leads and acquire new customers.

• Generate revenue from cross selling to newly on boarded customers.

• Monitor production reports and deal with leakage from newly on boarded customers.

• Ensure sales pipeline KPIs are met.

• Negotiate credit terms with the customers.

• Assist the collection team to resolve customer overdue collections and problematic cases