Job Details
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Job Description
- Customer Communication: communicating with customers, usually via telephone, visits, etc. to resolve delinquent accounts and collect payment on debts.
- Documentation: keep detailed records of all customer communications, payment plans that customers have agreed to.
- Prepare the monthly report for customer due to non-payments and settlements
Job Requirements
- From 2 – 3 years of related experience in collection in huge customer platform.
- Demonstrated ability to effectively negotiate and manage through conflict
- Excellent communication skills
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