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Job Description
IVORY is looking for a Training Manager to help ivory in developing, facilitating and supervising training programs, by assessing the business needs, implementing training and development plans.
Role and Responsibilities:
- Designing and developing the training and development strategic and operational plans.
- Analyzing training needs and developing training developmental plans.
- Creating training syllabus, content and topics.
- Specialized in writing technical training and management consulting proposals.
- Making recommendations to the training agenda or curriculum, as necessary.
- Implementing meaningful, relevant, trainings and development activities that link to ivory’s goals and objectives and meet the needs of the clients.
- Conducting training needs analysis and recommending solutions.
- Conducting needs analysis studies and conferring with managers and supervisors to determine training needs.
- Researching and implementing trending training applications.
- Reviewing evaluations of training courses, objectives, and accomplishments.
- Creating development plans for team members in order to improve and get better.
- Setting performance objectives for team members and updating as necessary.
Team management:
- Providing an oversight and direction to their team it in accordance with the company's policies and procedures.
- Leading team members to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
- Fostering a spirit of teamwork and unity among team members and being able to manage conflicts and disagreements within the team.
- Maintaining transparent interpersonal communication with team members.
- Appropriately communicating company’s rules, policies and procedures.
- Making sure that team members are being committed to the company’s SOPs and clearly communicating them to all team members.
- Being responsible of taking disciplinary actions in case of violations by team members and reporting them to Human Resources department.
Job Requirements
Work experience:
- 3-5 years of relevant experience in an office environment, preferably in an administrative position.
Education:
- Bachelor’s degree in management or equivalent experience.
Language:
- Excellent command of written and spoken English language.
Computer skills:
- Proficient Microsoft office user.
Other skills/requirements:
- Flexibility and the capacity to prioritize new tasks.
- Excellent communication skills.
- Excellent time management skills.
- Excellent people management skills.
- Ability to multitask.
- Sociable and approachable.
- Excellent organizational skills.
- Ability to work well under pressure.
- Excellent management skills.
- Energetic and tenacious.
- Ability to work well with team members.
- Has their own laptop.
- Ability to work remotely.