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Collection Specialist

Talaat Moustafa Group
Rehab City, Cairo

Collection Specialist

Rehab City, CairoPosted 2 months ago
80Applicants for10 open positions
  • 7Viewed
  • 2In Consideration
  • 0Not Selected

Job Details

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Job Description

 

  • Manage all collection and financial matters related to tenant subscriptions, renewals, and bills
  • Receive payments from tenants for subscription renewals, service extensions, and bill payments
  • Issue receipts, refunds, and credits to customers in a timely manner
  • Register and update cash flow records accurately and promptly
  • Respond to customer complaints and inquiries, and provide guidance and support as needed
  • Coordinate with relevant departments to ensure seamless management of tenant accounts and collections
  • Maintain detailed records of all financial transactions and customer interactions
  • Identify late or non-paying tenants and initiate appropriate collection procedures
  • Assist in developing and implementing effective collection strategies to maximize on-time payments
  • Provide regular reports on collection activities, outstanding balances, and performance metrics
  • Contribute to the continuous improvement of collection processes and policies

 

Job Requirements

 

  • Bachelor's degree in finance, Accounting, or a related field.
  • Fresh Graduates are most welcome to apply.
  • Strong numerical and analytical skills with attention to detail
  • Excellent communication and interpersonal skills to interact with customers
  • Knowledge of relevant laws, regulations, and best practices in collections
  • Problem-solving skills and the ability to handle customer complaints effectively
  • Commitment to providing high-quality customer service

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