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Job Description
- Coordinate daily customer service operations (e.g. sales processes, orders and payments)
- ● Track the progress of weekly, monthly, quarterly and annual objectives
- ● Monitor and maintain store inventory
- ● Evaluate employee performance and identify hiring and training needs
- ● Supervise and motivate staff to perform their best
- ● Coach and support new and existing Sales Associates
- Communicate with clients and evaluate their needs
- ● Analyze consumer behavior and adjust product positioning
- ● Handle complaints from customers
- ● Problem-solving attitude
- ● Flexibility to work in shifts
Job Requirements
- Able to follow and implement instructions
- Excellent communication, presentation and analytical skills.
- Effective Planning
- Team player
- Customer management skills.
- Leadership skills
- Strong organizational skills.
- Knowledge and understanding of retail operating procedures in stores.
- Experience in retail is a must.
