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Job Description
- Ensuring the highest level of service by exceeding guest expectations to build loyalty
- Overseeing the daily operations of Housekeeping, managing arrivals, departures, stay
overs and extra rooms
• Plan and coordinate the activities of the housekeeping team
• Coaching and mentoring the housekeeping team including performance reviews
• Monitor labor in accordance with occupancy levels
• Establish and/or implement operating procedures and standards
• Monitor and motivate housekeeping team to ensure high levels of productivity
• Assists with interviewing, hiring and training housekeeping employees in the procedures
and techniques
• Maintains inventory of amenities, chemicals and other supplies to ensure items are in
stock and reorders in timely manner
• Facilitate positive and effective communication between Housekeeping and Guest
Services
Job Requirements
- Bachelor degree holder
- 7-9 years of experience in housekeeping and supervisory experience is MUST
- Being punctual and responsible
