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Job Description
- Communicate with existing customers and make outbound calls to potential customers.
- Identify growth opportunities for customers
- Use internal data and tools to deliver best performance
- Researching and qualifying new leads and prospects
- Answering potential customers' questions and sending additional information and proposals
- Suggest and implement improvements in the sales process
- Report on sales metrics and suggest improvements
- Staying informed about competing products and services.
- Use customer feedback to generate ideas about new features or products
- Research and discover methods to increase customer engagement
- Ensure sales, finance and legal policies and procedures are met
- Liaise with other departments to ensure brand consistency and increase sales
Job Requirements
- Bachelor’s Degree in science, marketing, business or related fields.
- 2-3 years of previous experience in an outbound call-centre or a related sales position.
- Strong listening and sales skills including financial negotiation skills, objection handling, competitive dispositioning, problem solving, etc.
- Proficiency in Microsoft Office.
- Ability to multi-task, prioritize, and manage time effectively
- Excellent communication skills, both verbal and written.
- Good organizational skills and the ability to multitask.
- Excellent phone and cold calling skills.
- Exceptional customer service skills.
- Ability to achieve sales targets
- Ability to multi-task, prioritize, and manage time effectively
