E Commerce Specialist

About Salamtex

Established in 1936, Salamtex has been recognized as the leading manufacturer of lace fabrics in the Middle East and North Africa with an international client base spanning over 15 countries.

Salamtex has an ever-expanding product range of specialty textiles serving the intimate apparel industry, as well as the medical sector. The company has world-class capabilities of draughting, designing, warping, knitting, dyeing, finishing, flocking, coating, shearing, carbon fishing, scalloping and packing.

Over more than 30 years, Salamtex has expanded into a variety of fields, and established its first dye-house specialized in the lightweight, elastic and technical synthetic fabrics, with a capacity of 120 tons/month. Moreover, it has its own quality, dye lab, and microbiological lab to comply with international standards.

Salamtex has recently expanded into finished garments with it’s own brand “Libra Sport” and serving a select number of customers with finished garments. We are looking for an enthusiastic E commerce Specialist who will coordinate all sales orders for our E commerce websites, platforms and retails partners and expand Libra's presence online.

Responsibilities are as follows:

• Receive customer orders, create invoices and packing lists
• Coordinate customer shipment packing with Libra warehouse
• Check that correct items/ number of items is being dispatched including random shipment quality checks
• Coordinate shipment delivery with driver/ delivery service (within Egypt + international shipments) and customer
• Make sure all logistics related paperwork is correct, finished on time and distributed to respective receiver entities
• Track items entering and leaving the warehouse in Excel and Libra warehouse system (both raw materials & finished goods)
• Follow up on outstanding payments to Libra
• Checking production schedule to make sure customer orders are complete
• Create BOMs for all products including costing
• Update the stock and products on the online platforms
• Expand Libra's presence on online platforms and push new e-commerce sales channels
• Assist on photoshoot preparation
• Assist the sales team in events when necessary
• Coordinate with moderator for online orders
• Handles customer requests, inquiries, and complaints