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Job Description
- Support the goals set in the digital marketing plan.
- Identify target audiences to be communicated through the defined platform and/or channel(s).
- Contribute to developing new ideas to increase social digital channels traffic
- Review and moderate all user-generated content and user profiles (either pre-, post-, or reactive moderation) within forums, comments, images, videos, and audio liaising with the Legal and Community team where required.
- Maintain the Moderation Guidelines and ensure they are up to date
- Moderate communities located in social networking sites including Facebook, Twitter, and other similar social media platforms, adapting methodology where appropriate.
- Produce reports on relevant moderation statistics, issues, and outcomes
- Regularly feedback insights gained from community moderation into the Social Media team
- Takes complaints handling ownership by coordinating with other teams when required to resolve clients’ complaints.
- Monitor all industry and company information and news to anticipate potential issues.
Job Requirements
Job Requirements
- Bachelor’s degree (Mass communication -Marketing -Business administration)
- Minimum 2 years of experience in digital Marketing
- Details-Oriented.
- Technical Digital Marketing diploma is a must
- Very Good command of English