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Social Media Specialist

Green Diamond
Maadi, Cairo
Posted 2 years ago
50Applicants for3 open positions
  • 50Viewed
  • 19In Consideration
  • 4Not Selected
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Job Details

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Job Description

  • Support the goals set in the digital marketing plan.
  • Identify target audiences to be communicated through the defined platform and/or channel(s).
  • Contribute to developing new ideas to increase social digital channels traffic
  • Review and moderate all user-generated content and user profiles (either pre-, post-, or reactive moderation) within forums, comments, images, videos, and audio liaising with the Legal and Community team where required. 
  • Maintain the Moderation Guidelines and ensure they are up to date
  • Moderate communities located in social networking sites including Facebook, Twitter, and other similar social media platforms, adapting methodology where appropriate.
  • Produce reports on relevant moderation statistics, issues, and outcomes
  • Regularly feedback insights gained from community moderation into the Social Media team
  • Takes complaints handling ownership by coordinating with other teams when required to resolve clients’ complaints.
  • Monitor all industry and company information and news to anticipate potential issues.

Job Requirements

Job Requirements

  • Bachelor’s degree (Mass communication -Marketing -Business administration)
  •  Minimum 2 years of experience in digital Marketing 
  • Details-Oriented.
  • Technical Digital Marketing diploma is a must 
  • Very Good command of English 

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