Job Details
Experience Needed:
Career Level:
Education Level:
Salary:
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Skills And Tools:
Job Description
- Responding to customer queries in a timely and accurate way.
- Acknowledging and resolving customer issues.
- Providing accurate, valid, and complete information by using the right methods/tools.
- Build sustainable relationships of trust through open and interactive communication.
- Identify and assess customers' needs through active listening to achieve satisfaction.
- Follow communication procedures, guidelines, and policies.
Job Requirements
- Graduates of any major.
- Cairo/Giza residency is preferable.
- Good level of English language.
- Customer service experience is a Plus.
Working Conditions:
- Rotational Shifts (7 Working hours) from 9 AM to 4PM & 3PM to 10PM (Rotational)
- Two days off (Rotational)
