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Customer Service Specialist

El Mohandess Print House
10th of Ramadan City, Sharqia
Posted 1 year ago
39Applicants for3 open positions
  • 18Viewed
  • 1In Consideration
  • 17Not Selected
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Job Details

Experience Needed:
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Job Description

  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding customer inquiries.
  • Communicating with customers through various channels.
  • Resolving customer complaints.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Providing feedback on the efficiency of the customer service process.
  • Ensure customer satisfaction and provide professional customer support.

Job Requirements

  • Customer Service Experience (3-5) years
  • Bachelor degree Holder
  • Customer-oriented
  • Excellent Communication Skills
  • Problem Solver
  • English or French Language Fluency
  • Very good knowledge of (MS Office Word, Excel)
  • Females only

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