Customer Service Manager - Real Estate
AGI -
Cairo, EgyptPosted 2 years ago286Applicants for1 open position
- 29Viewed
- 0In Consideration
- 0Not Selected
Job Details
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Job Description
- Receive inquiries and complaints received from customers and deal with them to suit the sensitivity of the nature of his work.
- Receiving customers at the company's sites and ending their demands within the company's headquarters or in government agencies and the city apparatus
- Receiving all inquiries and complaints received from customers and the speed of response to them
- The good dealings with the complainant or the complainant according to the nature of the query or complaint and in order to fit the status of the institution
- Implementation of customer service policies and instructions approved by the Marketing and Procurement Manager
- Writing a daily report to show what has been done
- Responsible for keeping all records of quality models of customer service instructions and all its work subject to internal review
Job Requirements
- Tact and work under pressure and deal with government agencies
- Have experience of five years and more.
- Having clear communication skills, receiving all inquiries and complaints received from customers, and responding promptly to them.
- Good dealing with the complainant according to the nature of the inquiry or complaint.
