Logistics Specialist

1- Inbound transportation:

• Must be familiar with local laws and regulations related to logistics activities and transportations.
• Daily domestic orders arrangements with transport companies and follow up the orders till receiving the proof of delivery.
• Follow up drivers to receive proof of delivery.
• Oversee the inbound process and ensure correct material and quantity is received according to the issued purchase orders.
• Ensure all returned material is properly received and return process is started to get material back to stock.
• Communicate with the outsourced warehouse to ensure loading is done in an effective manner and onto the correct vehicles with correct products.

2- Outbound transportation

• Coordinate and follow up with importing agency to ensure all import shipments are cleared in a timely manner to eliminate delays and demurrages
• Follow up all imported shipments with our outsourced importer.

3- Warehouse:

• Manage and follow up orders release and orders receiving with outsource Warehouse.
• Receive and releasing orders from our head office WH 
• Asking for proof of delivery and follow up receiving it from the outsourced warehouse.
• Coordinate with sales team and product line managers, establish and maintain Maximum and Minimum stock levels in the warehouse.
• Perform routine inspections in the warehouse and report any non-conformities such as, housekeeping issues, unsafe material storage conditions, damaged material/packaging etc.
• Coordinate with the outsourced warehouse to regularly Identify expired products and arrange for the transfer of expired products to Quarantine Warehouse.
• Randomly check stock in between stock takes and highlight any variances.
• Coordinate with the outsourced warehouse to ensure dispatching; picking, packing, organizing pallets and loading is done safely and in an optimized manner.
• Arrange quarterly inventory stock take

4- Customer service: 

• Close coordination with CSR to ensure customer special requirements are met.
• Liaise closely with sales team and customer service to ensure timely order processing, pick-up, and delivery to customers
• Communicate with customers regarding vehicles loaded and provide details regarding transport used so they can prepare the site.
• Follow up to receive the signed delivery notes from transporters once material is delivered.
• back-up CSR 

5- Documentation:

• Check export documents after loading to ensure it conforms to export countries’ regulations as well as local regulations.
• Maintain letters and correspondence.
• Update account information and complete accurate documentation