Arabic Speaking Customer Service Advisor
GTS -
Dubai, United Arab EmiratesPosted 2 years ago534Applicants for30 open positions
- 1Viewed
- 0In Consideration
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Job Details
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Job Description
Job description
· Ensuring that the service delivered to our client’s customers meets the Key Performance Indicators (‘KPIs’) for the role.
• Receiving in-bound calls from customers, prospects and non-customers while maintaining established standards for number of calls, pick-up time, duration of call and quality of call.
Job Requirements
Eligibility Criteria
- Bilingual fluency in both English (B2 Level +) and native Arabic is a must.
- Can join immediately (preferably within 1-2 weeks on offer agreement)
- Our clients prefer to operate in a 24/7 business environment and to support them we need candidates who are open to work as required above.
- Basic customer service skills.
