Sales Specialist
FGD -
Cairo, EgyptJob Details
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Job Description
- Receive calls, respond to customer inquiries and build good relationships with them to ensure their satisfaction.
- Visit the site with customers and help them from choosing the unit that meets their requirements to signing the contract.
- Coordinating and attending the first meeting with the customer and with representatives of external marketing companies.
- Send site visit reports to sales admin.
- Training and work on system for the customer.
- Prepare and update the project sales report.
- Develop and implement marketing plans in coordination with the marketing team.
- Coordination with the rest of the sales and marketing team to update the information of projects and units.
- Assist the marketing team in market studies.
- Planning, implementing and studying the results of all marketing campaigns, surveys and any other activities.
- Responsible for the company's image and promotion in the real estate market.
- Find new potential customers and target the right market segment for each project.
- Represents the company in the search for new projects and in negotiations before contracting.
- Follow up the procedures of customer contracts and review the payment conditions and the due dates of payments before signing the contract.
- Communicate with banks for mortgage offers that provide easy payment terms for the company's customers.
- Supervise the final delivery of each unit.
- Follow up on all customer complaints with relevant departments.
- Review and request database updates for company customers.
- Keeping sales documents and records in an organized manner.
Job Requirements
- Experience in real estate is preferred.
- Proven work experience as a Sales specialist
- Hands on experience with ERP and CRM systems
- Proficiency with MS Office Suite, particularly MS Excel
- In-depth understanding of sales principles and customer service practices
- Excellent communication skills
- Analytical and multitasking skills
- Teamwork and motivational skills
- BS degree in Marketing or associates degree in relevant field a plus
