E - Commerce Sales Manager

Strategic Role

• Develop, design and implement  long-term & short-term business plans to increase the company market share e-commerce Sales. 
• Conduct market research to identify business opportunities and provide innovative ideas for business growth.
• Strategically understand standing online customer behaviors according to (Client segments, potential, geographically) & respond accordingly to sales & customer bases.
• Develop departmental objectives that enable the organization to pursue its strategic objectives.
• Prepare and manage the annual budget in conjunction with key stakeholders, including the approval and control of expenses.

Operational Role 

• Lead & manage e-commerce operations, sales & new business opportunities to achieve Company objectives.
• Monitor and analyze e-commerce sales activity against goals to take appropriate corrective action on timely manner.
• Coordinate campaigns and sales activities, conduct market research, ensure that prices & product competitors are align with our promotion.
• Design and continuously improve the product catalogue and make sure that our product are available to all online commercials gates.
• Manage all accounts that related to sales hubs and sustain, enhance the relationships with key persons.
• Manage the contracting process with new Platforms to increase the online commercials gate involving.
• Collect, analyze, interpret, and share relevant market information and sales data in order to Design and recommend online sales programs and set short and long –term online sales strategies
• Ensure that sales goals are met and adhering to approved budgets.
• Prioritize and manage the e-commerce platform technology development pipeline.
• Seek & enhance product portfolio improvements to meet market needs.
• Keep up to date with new strategies & trends of digital sales.
• Define and measure operational KPIs for all aspects of the customer experience
• Develop, monitor and analyze performance metrics and suggest improvements

Other Duties

• Develop relevant and required reports.
• Perform other tasks requested by the direct manager.
• Follow the instructions, requirements and guidelines of the quality, safety and occupational health, environment and road safety management system.