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IT Specialist (SaaS)

BI-Technologies
New Cairo, Cairo
Posted 3 years ago
106Applicants for2 open positions
  • 93Viewed
  • 19In Consideration
  • 54Not Selected
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Job Details

Experience Needed:
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Job Description

  • Provide technical assistance and support for incoming Incidents and issues related to computer systems, software, and hardware.
  • Respond to Incidents either by email or over the phone
  • Install and configure routers, switches, and various transmission media
  • Install, optimize and troubleshoot Local Area and Base Area Networks
  • Participate in the implementation, installation, and testing of applications software
  • Maintain confidentiality with regard to the information being processed, stored or accessed by the network
  • Responds to Customer inquiries concerning systems operation and applications, diagnoses the faced problems
  • Align preventive maintenance process to avoid the repetition of the incidents
  • Ability to align Department policies and processes.

Job Requirements

  • Awareness of Virtualization technologies
  • Awareness of Cloud computing
  • Very Good knowledge of Microsoft Operating Systems (Windows Server 2008-2019,Windows 7,8,10)
  • MCSE certificate is a plus
  • CCNA certificate is a plus
  • Good knowledge regarding firewall systems (FortiGate, SonicWALL …etc.).

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