Oracle Business Application Lead

Key accountabilities & activities 

Key Activities 

Budgeting 

• Assist the Manager of Information Technology in preparation of the annual budget and provide inputs during the year for optimizing IT spend of the organization
• Propose solutions to decrease cost or increase profit through IT systems
• Policies and Procedures Development
• Recommend changes / improvements to processes or systems
• Prepare of processes and protocols for applications development, support and integration
• Implement web applications or portals and customized to  the company's requirements
• Follow the ITIL processes

Customers 

• Analyze and understand business processes and user needs to ensure provision of integrated IT solutions that meet user requirements
• Lead and participate in evaluating the selection of any software or IT system in the organization
• Provide inputs to design and implement solutions to serve internal customers' needs and take ownership of future enhancements
• Understand the business to help all function to provide better services to the company customers using IT means
• Work with line management and key users in furthering their understanding of effective usage of available IT solutions to increase productivity

Operational Management 

• Design and implement the solution or coordinate with vendors for the same
• Assist the Manager of Information Technology in the implementation of software / applications customized to the company's requirements
• Keep and update documentation and contracts for all applications and systems implemented in the organization
• Oversee database related activities for smooth working of function relation applications (ERP, CRM, Customized applications) and ensure security of data and availability of systems as per the SLAs
• Manage IT application service providers, who deliver services to THE COMPANY, ensuring deadlines are met and deliverables conform to THE COMPANY ’s cost and quality considerations
• Keep informed of and participate in regional and international initiatives in the IT field to identify opportunities for enhancement of THE COMPANY IT capabilities

Reporting 

• Maintain IT solution performance standards and periodically report on these
  People Management
• Generate commitment, motivation and enthusiasm for the Business Application section and the company as a whole
• Provide clear direction, prioritize tasks, assign and delegate responsibility and monitor the workflow of the Business Application
• Plan, manage and review individual performance and provide regular feedback, development opportunities and coaching, taking prompt action where necessary
• Provide opportunities for the Business Application section members to suggest, participate in and contribute to improvement, innovation and knowledge sharing initiatives
• Ensure the Business Application section complies with THE COMPANY ’s policies, processes, practices and systems, and maintains THE COMPANY ’s high standard of work and work ethic