Ticket Booking:

• Receive customer inquiries regarding ticket reservations via phone, email, or in person.
• Provide multiple options for flights, prices, and availability tailored to the customer's needs.
• Process bookings using electronic reservation systems to ensure accuracy and swift transactions.

Advisory and Information:

• Offer comprehensive information about destinations, flights, prices, and travel regulations.
• Advise customers on suitable flight options based on their needs and preferences.

Booking Follow-up:

• Confirm customer bookings and provide accurate flight details.
• Verify flight updates and subsequent changes, guiding customers appropriately.

Issue Resolution:

• Address any problems or challenges arising during the booking process promptly and effectively.
• Provide alternative solutions and compensations when necessary to ensure customer satisfaction.