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Job Description
- Lead the operation team to ensure timely restaurant operation, accurate inventory management, and efficient operations.
- Lead the team to onboard new vendors and conduct refreshment sessions to top offending chains.
- Ensures & improves the quality of the restaurant's operation and sets an action plan to reduce vendor delay, fail rate, and busy hours.
- Inventory management (Tablets & Call center) by managing the inventory separately based on the transmission method.
- Work closely with all the verticals from the Operations team to plan, execute, and monitor projects related to restaurant operations and logistics.
- Initiate and manage special projects
- Conduct field visits to top offending branches to understand on ground obstacles.
- Crunch numbers and derive insights and recommendations to improve operations.
Job Requirements
- Degree/Diploma in Logistic/Supply Chain or any other relevant field of studies
- At least 4 years of operations experience
- At least 2 years of experience in logistics operations and leading operations teams
- A highly organized and detail-oriented with an analytical mindset
- Advanced Excel and Data Interpretation Skills
- Strong communication skills, both written and verbal
- Strong interpersonal skills to educate vendors
- Preferably Experience in E-commerce or Food and Beverage field.
