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Job Description
IT technical support are mainly responsible for the support service that ensure all IT equipment and infrastructure is running to its optimum performance.
- Install, test and configure new workstations peripheral equipment and software.
- Set up new users' accounts and profiles.
- Install and configure computer hardware operating systems and applications
- Monitor and configure domain controller to edit user account and permission to help users and secure data
- Monitor and configure firewall server for more security
- Manage and resolve network and software troubleshooting
Job Requirements
- Bachelor of Computer Science, Electronics Engineering or equivalent
- Ability to diagnose and resolve basic technical issues
- Variety of technologies including database principles, MS Excel skills, SQL, hardware/software, operating systems, and networking.
- Years of experience at least 3 years
- Basic network troubleshooting is a must