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Job Description
- Dealing with Vendors / Tenants queries and complaints in a timely and professional manner.
- Oversees day-to-day vendors operations handling any issues which may arise to keep the Vendors operational on site and off site.
- Negotiating issues with tenants, contract renewals and identifying key wins for the company.
- Maintaining documentation, financial records and preparing promotional materials and records.
- Aiding in organizing and executing Commercial promotional activities, events and special commercial activities.
- Ensuring Vendors are compliant with contractual obligations, limitations and operational excellence.
- Investigating any violations done by vendors, creating a comprehensive report to the commercial manager.
- Communicating internally with other departments to ensure vendors / Tenants requested are redirected to the concerned department with follow-up on service delivery with proper reporting for management.
- Creating a comprehensive weekly report with onsite activities for management.
Job Requirements
- BA/BS degree in Business Administration, or a relevant field.
- 1+ year Experience in customer service Public Relation (real-estate/Commercial and leasing is a plus).
- Fluent English.
- Strong verbal and written communication skills , Excellent listening, negotiation and presentable.
- Excellent listening, negotiation and presentation abilities.
- Solid experience with MS Office (particularly MS Excel).
