Job Details
Skills And Tools:
Job Description
Job Title:
Call Center Agent – Banking Sector
Job Description:
Join our team as a Call Center Agent and become the voice of our bank! We are looking for enthusiastic, customer-oriented professionals to provide excellent service, handle inquiries, and resolve issues efficiently. This is a great opportunity to grow your career in the banking industry.
Responsibilities:
•Handle outbound customer calls in a professional and friendly manner.
•Address customer inquiries related to banking services, accounts, loans, and other products.
•Resolve customer complaints, provide appropriate solutions, and ensure satisfaction.
•Educate customers about bank products and services to enhance their banking experience.
Job Requirements
Requirements:
•Bachelor’s degree in any field
•Excellent communication skills
•Prior customer service or call center experience is a plus (experience in the banking sector is advantageous).
•Ability to work in rotational shifts, including weekends and holidays.
Benefits:
•Competitive salary and performance-based incentives.
•Medical, Social & Life insurance.
•Opportunities to be staff in the bank.
