Software Solution Specialist

• As a Solution Specialist you operate at the heart of the organization. Acting as a binding factor between different departments, roles and stakeholders.
• A Solution Specialist has an excellent overall understanding about the Company solutions and is typically a specialist in one or more specific parts or components of our solutions. And/or is specialist on a certain field of expertise (UI/UX; Security; Architecture; ….).
• As a Solution Specialist you can play different roles within the project oriented workstreams. Mainly roles as Functional Analyst, Project Owner, Business Consultant and Technical lead. 
• As solution specialist you divide your time in project related work, presales consultancy and product / solution roadmap. You invest time in keeping your knowledge/specialization up to date. You make sure you are informed what happens in the market.
• You assist sales in bringing new products to the market.
• You are always available to assist other colleagues within the organization.

Accountabilities

• Serve as the voice of the client
• Work with internal and external customers to analyze the needs and align product roadmap to strategic goals.
• Owns the Product roadmap
• Develop scope and define backlog items (epic/features/user stories) to guide the development teams
• Solve product related problems, make decisions, complete trade-off analysis to stay on track towards business deliverable commitments.
• Draft key objectives and results, strategies and apply the data for the product to make business decisions.
• Possess a fundamental understanding of end-to-end customer experience integration and dependencies.
• Collaborate with stakeholders during the visioning and concept development of a product.
• Accountable for the created product(s), delivering in the product model and communicating the product needs with business partners.
• Assess value, develop cases, and prioritize stories, epics and themes to ensure work focuses on those with a maximum value that are aligned with product strategy.
• Identifies and help the client understand the business model, value and value proposition.
• Develop and maintain an appropriately prioritized backlog of user stories for implementation.
• Act as an ambassador for the product internally and externally and as the primary contact for queries related to the product.
• Develop appropriately detailed specifications for the product features so they are clearly understood by the development teams.
• Project Owner of Standard-Profile projects.
• A leader of the team.
• Represents team in front of stakeholders, clients or users.
• A member of the team.
• Work closely with management in order to create a product that fits the company portfolio.
• Research and analyze market, the users, and the roadmap for the product
• Follow our competitors and the industry
• Increase an understanding of Agile practices, Lean Startup, new technologies opportunities and other new trends.
• Represent the Company in a positive, helpful and professional way at all times