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Job Description
- Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
- Greet and welcome patients
- Answer questions and address complaints
- Answer all incoming calls and confirm all appointments and Answer all whatsapp messages
- Scheduling appointments and keep those appointments on time
- Assisting patients with completing necessary forms
- Keeping a clean and calm reception area
- Processing billing and payment
- Professionally assist doctors, staff, visitors, and patients
Job Requirements
- Bachelors degree (advantageous).
- Administration experience (advantageous).
- 2 years of experience at a healthcare facility in a medical receptionist role (advantageous).
- Working knowledge of medical terminology (highly advantageous).
- Professional attitude and appearance
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
- Multitasking and time-management skills, with the ability to prioritize task
- High emotional intelligence
- Admirable Customer Service
- Ability to Handle Stress
- Collaborative Skills
- Clear Communication Skill
