Call Center Agent
Mersal -
Maadi, CairoPosted 27 days ago83Applicants for4 open positions
- 29Viewed
- 6In Consideration
- 0Not Selected
Job Details
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Job Description
- Make cold calls to explain our services and donation methods to meet the daily target.
- Receive incoming calls and answer the donors questions.
- Use provided sources to answer these questions (Cases open for donation codes).
- Achieve daily target outgoing calls.
- Recommend suitable donation methods.
- Follow quality guidelines in day to day tasks.
- Any related tasks.
Job Requirements
- Education: Bachelor degree.
- At least 1 year of experience in a customer support role in a call center environment.
- Sales experience is a plus (3 month at least).
- Demonstrates a positive, enthusiastic, friendly attitude.
- Customer focus and adaptability to different situations.
- Strong phone and verbal communication skills along with active listening.
- Maximum Age 25.
- Proficiency in using MS Office application and internet.
- Working Hours 8 hours - 5 working Days - 2 days Off - Rotational Shifts.
- Maadi Area residents are Preferred
