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Job Description
- Welcome customers inside the branch's salons.
- Communicate with customers to know their needs and help them determine the model that meets this need.
- Present models and pieces that meets customer needs
- Respond to all customer inquiries to reach their satisfaction
- Carry out a technical explanation for each piece that impresses the customers.
- Carry out the pricing step and give discount rates for the pieces that customers choose.
- Communicate with the Technical Inspection Department to complete any technical operations with the pieces chosen by the customer (adjusting the size, installing a stone, polishing, ......)
- Receive money from clients and send them to the financial department and deliver the invoice to clients.
- Record customer data and the result of the visit in the customer's data card and hand it over to the reception official.
- Explain the company's policy to each customer in terms of returns and exchanges.
- Explain the methods of care and preservation of diamond artifacts for customers.
- Manage customer needs regarding special requests, in coordination with all relevant parties.
- Communicate with the treasury of the main stones to meet the client's need of diamond stones.
- Communicate with clients on an ongoing basis on their occasions to build a trusting relationship with them.
- Invite clients to parties and exhibitions held by the company on various occasions.
- Represent the company in parties and exhibitions, whether inside or outside the company.
- Participation in the seasonal branch work periods.
Job Requirements
- Dubai Residents only can apply.
- Very Good command of English language.
- Presentable & flexible
- Excellent communication skills
- Practical experience in luxury or jewelry industry
- Nationality : Russian / Lebanese - or Others
- Gender : Female.