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Job Description
- Communicating with Billers, Banks, handling and following up their requests and inquiries.
- Handling and resolving the emerging disputes.
- Handling internal technical issues with the support team.
- Preparing daily, weekly & monthly reports for all payments complaints & Disputes analysis and improvements.
Job Requirements
- 1-2 years of experience, preferred in the Operation field, especially Pre-Paid Cards model.
- Very good knowledge of Excel, Outlook, Word, and Access.
- Excellent Communication Skills.
- Strong attention to detail.
- Strong sense of ownership and responsibility.
- Ability to discretely handle sensitive and confidential information.
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