Senior Data Insights Specialist

JOB OBJECTIVE

• The purpose of the Data Insights role is to translate data into meaningful information that promotes business performance and enables data-driven decision-making.
• The Data Insights Specialist is responsible to create data models and providing visibility and analysis over key business measurements and performance indicators within the customer organization.
• This includes assessing and defining requirements, designing tailored analytical models based on business stakeholders' needs, and creating fully digitized dashboards that meet the acceptance criteria.
• Providing data and business insights based on the trends, patterns, and anomalies observed represents the added value that the role can bring to the business.

Note: data models here mean: ​​ a way to organize and join data together for the purpose of data analysis. Data modeling is what we use to organize information for multiple tables and how they relate to each other. This helps tremendously in providing structure to the information in the system.

KEY ACCOUNTABILITIES

• Create data models and digitized dashboards using the Power BI tool & Tableau in order to enable business stakeholders to make data-driven and commercially viable decisions.
• Work with business stakeholders to define metrics and performance indicators across (JS and Employers) that are relevant to the business needs and goals.
• Support the business stakeholders to define clear requirements and acceptance criteria for the assigned projects/tasks to drive change in the existing business as usual activity.
• Create insights from the existing data by analyzing trends, distributions, anomalies, etc., and highlight the findings to the relevant audience.
• Analysis of data quality issues and error-handling
• Support BI system operations and data extraction using SQL
• Conduct post-assessment exercises for launched commercial activities and promotions
• Own the monthly reporting for the Marketing department's KPIs
• Develop and own the pricing logic and meters for existing and new packages